Check out our other offers

FAQs

• Don't SureDeploy and Intune do the same thing?

  Not quite. While Microsoft Intune offers a fantastic framework, it requires considerable configuration and maintenance to be effective. This is where SureDeploy comes in. You can think of Intune as a very robust but largely empty 'house' for your endpoint management. You then fill this 'house' with the pre-configured security policies and application packaging provided by SureDeploy.

  Without SureDeploy you would have to configure all of this 'interior detail' from scratch, which can be a huge overhead in terms of time and learning for your IT team. And just as a family's needs of their house changes, SureDeploy helps automate Intune via updates and application patching too.

• How does pricing work?

  Pricing is calculated according to the number of active users you have, per month. It starts at just AU$1.99 per user. Find out more about our pricing.

• Is there a free trial?

  The way in which SureDeploy interacts with Intune for identity or policy management, and the associated level of permissions required for its setup, means we are unable to offer a free trial.

  Instead, we typically recommend a 1 - 3 month pilot for organisations new to endpoint policy management or a demo for organisations looking to build a business case.

• What if I need help getting started?

  Depending on how much help you need, our team and partner network can offer scalable support to get you into production. We can also offer ongoing managed support and maintenance packages.

• How long does it take to get stood up/configured?

  Typically, setting up tenant baseline policies can take a couple of weeks. It may take longer, depending on your number of tenants, roles/groups, devices, and enrolment status. Request a demo or call with our team if timing is on your mind.

• What happens if I cancel my subscription?

  If you would like to cancel your subscription to SureDeploy, your use of Intune or any associated package apps will continue to function. However you will no longer receive any monthly updates, which may affect your compliance and, potentially, your security. If you're thinking of leaving our platform, give our team a call.

• Do you offer support?

  Absolutely! We offer ongong support and service level agreements (SLAs) that are customised to your needs. 24/7 follow the sun support is also available via our partner network.

• What is endpoint management?

  Endpoint management is the process of monitoring and updating any devices which are connected to your organisation’s network. This could include desktop computers, laptops, servers, mobile devices, and IoT devices. Endpoint security management involves a set of processes, tools, and policies designed to streamline the administration, monitoring, configuration, and security of endpoints throughout their lifecycle. Without effective and advanced endpoint management, your devices can very quickly become out-of-date from a security and compliance point of view, and be valuable targets for cybercriminals.